At TORIDOLL Group, we aim to provide our customers with safe and secure products. However, as a member of the food industry with an extensive supply chain, it is also important for us to consider local economies and the sustainability of natural resources, and seek to coexist and achieve shared prosperity with food producers and other business partners.
In addition, in accordance to the TORIDOLL Code of Conduct, which prescribes behavioral policies for all TORIDOLL employees, we pledge to deal with our business partners in a fair and transparent manner.
The TORIDOLL Group’s procurement policy
TORIDOLL Group works with food, which is a blessing of nature. In order to fulfill our corporate mission of “Finding New Value. Simply For Your Pleasure,” we consider the economic, social, and environmental impact of our procurement activities based on the policies outlined below.
- We will prioritize the safety of our products for our customers, and provide quality assurance that leads to greater peace of mind.
- We will comply with the laws and regulations of the countries we operate in, show respect for their norms, and reject all associations with illegal dealings, human rights violations, and unfair labor practices.
- We will endeavor to use resources in a sustainable manner, to help mitigate climate change, and to contribute to the creation of a recycling society.
- We will work hard to improve and to communicate information regarding the traceability of our ingredients.
- We will identify the impact our procurement activities have on the environment and on the regions in which we operate, and ensure we are in constant communication with our workplaces so that we can coexist and achieve shared prosperity with our producers and other business partners.
Procurement of Ingredients Based on Trust
At TORIDOLL Group, our basic policy for the procurement of ingredients is a two-stage process: first, we prioritize communication and establish relationships of mutual trust with local producers, farming cooperatives, and logistics companies; we engage in business dealings with them only after that step has been completed.
For example, instead of insisting on contract-based fixed supplies, we procure only those ingredients that are in season as a means of reducing the burden on our producers. On the other hand, for ingredients which are in season for only a short period with prices prone to fluctuation we promise to purchase them at a fixed price, and in this way ensure stable supplies.
The use of such measures benefits TORIDOLL Group since it guarantees supply of ingredients that are in season; it also benefits our producers and other business partners since they can supply ingredients to us with peace of mind.
Using Domestically Produced Ingredients
Most MARUGAME SEIMEN restaurants in Japan make their udon from flour produced in Hokkaido. This has the merit of enabling us to provide safe products, and to contribute both to the economy of Hokkaido and the Japanese agricultural industry as a whole.
In recognition for the use of Hokkaido flour in make Udon, MARUGAME SEIMEN was granted the award of excellence in the product category of the Food Action Nippon Awards 2014, an award program hosted by the Ministry of Agriculture, Forestry and Fisheries of Japan to increase the consumption of domestically produced agricultural, forestry, and fisheries products.
Our use of domestically produced flour also contributes to reduction in CO2 emissions generated by transportation.
By choosing to use other domestically produced ingredients in addition to flour, we will continue to help increase the consumption of domestic produce and to contribute to the growth of regional economies.
Conclusion of comprehensive cooperation agreements
TORIDOLL Group concluded comprehensive cooperation agreements with Biei Town in Hokkaido in June 2021 and with Tokushima Prefecture in July 2021. While we have been actively using domestic ingredients, we plan to further strengthen our ties with domestic production areas and improve the traceability of procured products in order to expand our business nationwide.
Engaging with Our Business Partners
At TORIDOLL Group, our President cum CEO and other executives engage with our Japanese business partners. These engagements are important opportunities to exchange information: the President explains our future policies and strategies to our partners, and gains their understanding and support for our future business developments.
Different Meetings for Different Issues
At TORIDOLL Group, we hold workshop-style meetings with our business partners to discuss and exchange information on specific topics. For instance, we hold monthly meetings with our logistics management companies, or invite our vegetable vendor partners to information exchange meetings. Aside from helping us build relationships of trust, these sessions also strengthens cooperation with our business partners, especially with regard to product supply.