At the TORIDOLL Group, we embrace the diversity of each of our employees. By accepting the individuality of our employees, our goal is to maximize their capabilities, skills, experience, and strengths to generate new values, and use them to encourage the Group’s continued growth.
To this end, in fiscal year 2019 we launched our Diversity Promotion Project; full implementation began in fiscal year 2020.

Fundamental Policy on Promoting Diversity

As a business that develops human resources, the TORIDOLL Group actively promotes diversity and inclusion in accordance with the following three policies so that each employee can work autonomously. By doing so, we create additional corporate value and carry out our mission: Finding New Value. Simply For Your Pleasure.

  1. We respect the diversity of employee age, sex, race, nationality, disability, ethnicity, religion, social status, sexual orientation, sexual identity, values, culture, lifestyles, and so on and strive to create workplace environments where individuals can grow and excel through mutual understanding.

  2. We will create systems and initiatives that enable each employee to demonstrate their capabilities, knowledge, experience, and so on and devote themselves to their work and provide internal support so that each employee can exhibit their character and work styles to the greatest extent.

  3. Since its foundation, the Group has been committed to always inspiring customers, and accordingly, we will treat others with consideration at all times and value the feelings of meeting others face-to-face.

Support for non-Japanese employees

The TORIDOLL Group employs non-Japanese employees from various countries, and the establishment of training environments in our restaurants in Japan is a matter of great importance.
For this reason, for non-Japanese employees working at our restaurants we have created a video work manual that can be played on tablets. Offering easy-to-understand visual instructions and audio in five languages—English, Chinese, Nepali, Vietnamese, and Burmese—the video facilitates our employee training.

As of March 31, 2020, approximately 5% of employees at the TORIDOLL Group are non-Japanese; they come from approximately 25 different countries in a wide range of regions, including Asia, the Middle East, Europe, and the United States.
Going forward, we intend to establish training environments for diverse employees, and to employ talented human resources regardless of their nationality.

Women’s Participation and Advancement in the Workplace Initiatives

Women account for approximately 30% of all employees of MARUGAME SEIMEN restaurants in Japan. In addition, women serve as restaurant managers at many of our restaurants as Partner Staff members, so we are promoting the establishment of a system that permits those staff members to balance childcare and work.
The reduced hours working system is intended to help people balance work and childcare. By law, the system must be applied to parents with children under three years old; at the TORIDOLL Group, however, in fiscal year 2019 we extended the system to apply to parents with children up to 10 years old, and this revised system went into effect on April 1, 2020. The number of male employees taking paternity leave has also risen, and we hope to further increase the percentage of paternity leave takers from fiscal year 2020 onward.
As of March 31, 2020, the TORIDOLL Group employed nine women in managerial positions (section chief or higher); this equates to approximately 6.7% of all managerial positions. By 2021, we aim to ensure that 20% of managerial positions are occupied by women.
Catering to various work styles, we intend to implement measures to help our employees formulate career goals, and plan and execute ways to achieve them.

  as of the end of FY2017 as of the end of FY2018 as of the end of FY2019
No. of women in managerial positions* 2 5 9
Proportion (%) 2.0 5.0 6.9
  • * Section chief or higher

Support for Sexual and Gender Minorities

At the TORIDOLL Group, we have launched Group-wide diversity projects aimed at providing support for sexual and gender minorities. Our goal is to achieve a Gold rating in the PRIDE Index in fiscal year 2022.
At present, we are implementing internal training to promote the understanding of sexual and gender minorities, revising our human resources systems to create environments in which sexual and gender minorities can work with peace of mind, establishing a consultation desk, and participating in LGBT events.

Promoting Employment of Senior Employees

The TORIDOLL Group’s mandatory retirement age is 65. As of March 31, 2020, we employ 2,345 people aged 60 or over.
Depending on their health condition and capabilities, we also reemploy those who have reached mandatory retirement age (and are under the age of 70) as contract employees, temporary employees, or Partner Staff members upon request.
In addition, we have introduced the “Re: Work” program, which permits retired Partner Staff members to be employed on a daily basis.
This program is open to retired employees aged under 70, and allows them to work during their spare time in a stress-free manner.
As of March 31, 2020, 126 senior staff are employed as part of this program.

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Establishment of TORIDOLL D&I

TTORIDOLL D&I is a special subsidiary company that we established to promote the employment of people with disabilities. To allow all of its staff members to fully demonstrate their capabilities, TORIDOLL D&I values the feeling of accepting each person, efforts to learn a lot about each person, thinking through methods, and making sure to value them.
The company employs more than 100 staff members, whose chief roles include cleaning TORIDOLL Group restaurants and providing administrative assistance.

In order to encourage staff retention, we operate an independent assessment system and management trainer wage increase system. As part of our efforts to internalize previously outsourced work and to increase TORIDOLL D&I’s contributions to the Group, the company has now been tasked with repairing and maintaining the wooden barrels used for udon at MARUGAME SEIMEN restaurants, and with preparing udon classroom kits.
As of June 1, 2020, the proportion of people with disabilities employed by the TORIDOLL Group and its affiliate companies in fiscal year 2020 stood at 2.3%. Revised legal requirements on the proportion of employees with disabilities come into effect in fiscal 2021 and, in its role as special subsidiary, TORIDOLL D&I is working hard to satisfy these requirements.

  • * “D&I” stands for “diversity and inclusion”
  • * Staff refers to partner staff who have obtained a disability certificate.
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